Through GPX On-site Technical Services (OTS), customers can engage experienced, on-site technical personnel to assist with limited network monitoring, diagnosis of problems, and management of repair services on an emergency basis or as a scheduled tasking.
These services are available on an emergency hourly basis. At the customer’s direction, GPX DCO engineers can:
Test carrier circuits (Cross Connections)
Reboot servers and routers
Verify cable integrity on installed media
Provide equipment inventories
Monitor repair efforts by maintenance vendor personnel